Legal
Privacy Policy
This policy explains how CarryGo collects, uses, and protects data while operating our peer-to-peer delivery platform.
Last updated: August 27, 2026
Information We Collect
We collect account details, parcel details, payment details, device identifiers, and support messages needed to run CarryGo services.
We also collect usage and security logs to prevent fraud, enforce platform safety, and improve reliability.
How We Use Information
We use your information to manage accounts, match senders with travelers, process payments, resolve disputes, and provide support.
Aggregated analytics may be used to improve product quality, pricing controls, and trust and safety operations.
Sharing and Disclosure
We only share information required to complete deliveries, process payments, comply with law, prevent abuse, or operate trusted service providers.
We do not sell personal information to third parties for unrelated advertising.
Data Retention and Rights
We retain information only as long as needed for legal, security, and operational purposes.
You can request access, correction, or deletion of personal data by emailing support@carrygo.in.